Welcome to Flexra Fresh. These terms and conditions outline the rules and regulations for the use of Flexra Fresh's products, specifically our Delisha milk products.
By purchasing Delisha products from Flexra Fresh, you agree to these terms and conditions. We reserve the right to modify these terms at any time, and your continued use of our products constitutes acceptance of any modifications.
All Delisha products are produced in compliance with UAE food safety regulations. While we strive to ensure all product information is accurate, actual product packaging and materials may contain more detailed information.
Flexra Fresh is committed to providing high-quality dairy products. All our products undergo rigorous quality control measures and are produced in accordance with UAE food safety standards.
Customers are responsible for proper storage and handling of Delisha products after purchase. Please follow storage instructions on the packaging to maintain product quality.
Flexra Fresh is committed to protecting your privacy. This section explains how we collect, use, and safeguard your personal information when you use our app and services. We do not use your data for tracking across other apps or websites.
We may collect the following personal data:
Personal Information: Name, email, phone number, and delivery address (for order fulfillment).
Payment Information: Securely processed through third-party payment providers (we do not store payment details).
App Usage Data: We do not track users across third-party apps. Any collected app activity is used solely for improving our services and user experience.
Your information is used strictly for:
1) Processing orders and payments.
2) Improving app functionality and customer experience (non-tracking analytics).
3) Providing customer support and responding to inquiries.
4) Sending notifications about promotions and updates (only with user consent).
We implement strict security measures to protect your data from unauthorized access. All transactions are encrypted, and we do not store sensitive payment information.
We do not sell or rent your personal information. We only share necessary data with:
1) Payment processors (to complete transactions securely).
2) Logistics partners (for delivery services only).
3) Legal authorities (only if required by law).
You have the right to:
1) Request access, correction, or deletion of your personal data.
2) Opt-out of marketing communications at any time.
3) Control your app permissions for location or notifications through device settings.
Delisha Merchant App is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information when you use our app. We do not track users across third-party apps or websites.
We may collect the following personal data to enhance your experience:
Personal Information: Name, phone number, and email (for account management and support).
Delivery location (to track and manage deliveries efficiently).
App Usage Data: Information on delivery requests, completed deliveries, and app interactions (used solely to improve service quality).
We do not track users across other apps or websites.
Your information is used strictly for:
1) Managing and displaying upcoming milk requests.
2) Tracking and recording completed deliveries.
3) Improving app functionality and user experience.
4) Providing customer support and responding to inquiries.
5) Sending notifications related to delivery updates (only with user consent).
We implement strict security measures to protect your data from unauthorized access. All information is securely stored and encrypted to prevent misuse.
We do not sell or rent your personal information. Your data is shared only when necessary with:
2) Logistics partners (for delivery services only).
3) Legal authorities (only if required by law).
You have the right to:
1) Request access, correction, or deletion of your personal data.
2) Opt-out of notifications at any time.
3) Control your app permissions for location tracking through device settings.
At Flexra Fresh, we strive to ensure customer satisfaction with our Delisha Milk. Our digital coupon system allows for convenient purchases via our app. If you wish to cancel your unused coupons and request a refund, please review our refund policy below:
For any refund-related queries, please contact our customer support team
For refund requests or complaints, please contact us at:
Customer Service